ZOONI
Zooni Drivers App
FREE - On the App Store
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Zooni's Software and App Features

Our software and driver's app is packed with features that will keep your team happy and your customers coming back

Zooni's Amazing Features Include

  • Track your Driver's GPS location.
  • Driver's location, delivery tickets and routes are color coded.
  • Delivery details are sent to your driver's cell phone.
  • Drivers can add notes, photos and signature to each delivery ticket.
  • Customers and store staff can receive notifications during each milestone met during the delivery process.
  • View detailed analytics of past deliveries including a heatmap.
  • Driver's receive optimized driving routes to save time and fuel.
  • Customers can track their delivery drivers ETA and GPS position.
OUR APP IS FOR DELIVERY DRIVERS AND IS AVAILABLE
FOR THE IPHONE AND ANDROID AND SENDS UPDATES TO THE DISPATCH SOFTWARE
OUR DISPATCH SOFTWARE IS FOR
STORE MANAGERS AND STORE OPERATORS AND IS PACKED WITH FEATURES

Increase Customer Happiness

Customer to Driver Tracking

Your customers can track their delivery driver's GPS location and ETA through text message and email notifications. Your customers and drivers can communicate autonomously through voice and text messages using a virtual dedicated number.

By using a dedicated virtual number, your drivers and customers can autonomously communicate without knowning each other's phone numbers.

Customers can review the driver based on a 5 star rating and leave feedback for the driver.

Delivery Verification

Keep track of every succesful delivery with our signature verification. Driver's can use our app to collect the signature of each customer and attach the signature to the delivery ticket. Customer's use their finger to draw their signature on a pad within our driver's app.

Not only can you collect the customer's signature, but the driver's GPS coordinates are logged so you can show that the package was signed for at the location of the delivery destination.

All tickets can at any time can be downloaded and printed as PDF documents which can be provided to the customer as verification of delivery.

Drivers Stay Efficient

Driver Notifications

Driver's are sent push notifications to the Zooni app on your driver's cell phone with full delivery details including: items ordered, total cost, delivery address, name, phone number and even a photo of the customer.

Your delivery driver can accept or decline the delivery ticket. Once the driver has accepted the delivery ticket, the driver can add photos, a signature verification and notes to the delivery ticket. Templates can be created through our software and can be emailed or sent through SMS text messages for each milestone met during the delivery process like 'driver started', 'arrived', etc.

Consider The Savings

Increasing the efficieny of your delivery driver's by keeping them organized and driving using the best route can save your company a lot of money in fuel and labor. Consider all the times your drivers took a wrong turn or had to stop their vehicle to call for extra delivery details. These extra miles and time account for a huge unnecessary expense for most delivery companies. Using our delivery software and driver’s app, your driver will always know where they are going and who they are delivering to.

Communicate Better With Customers

Chain Of Accountability

Let's consider the following scenario, your company delivers flowers and the sender wants to see photos of the recipient receiving the flowers or perhaps just a picture of the flowers being sent; using our app, your driver can take photos of the recipient receiving the flowers and send them to your customer accompanied by a custom message from your company.

Deliveries Can Be Complicated

Running around town with a list full of deliveries and a bunch of eager customers can be hectic. Using our app, your drivers can click a button and insantly get the quickest driving route possible. Whether your delivery agent is on foot, riding a bicycle or driving, our app can offer the best optimized routes. Our driver's app uses Google maps so the driving, walking or bicycling directions can be audible or listed in a step by step directions format.

Dispatch Operator's Dashboard

Dashboard

The first page you will see after logging into our software is the dashboard where you can see all of your delivery tickets color coded to match the color of the delivery driver assigned. You can toggle between the driver’s column and the delivery tickets column to easily see the status of each delivery and the ticket load for each of your drivers.

Features Include

  • Real-time tracking of your delivery tickets and drivers.
  • Driver and delivery ticket markers are color coded to match the drivers' color.
  • Map can be easily searched for delivery tickets.
  • Improve delivery ticket processing with our Map Zones feature.

Delivery History Heatmap

Make more informed decisions on future marketing campaigns by reviewing your delivery history in the form of a heatmap. Our heatmap feature will let you see historical data of your past delivery tickets. You can get a better sense of where your most popular delivery areas are. Perhaps you ran a radio campaign last month and you want to see which delivery areas became the most popular as a result of your radio ad, this can easily be done using our heatmap feature. Filter the heatmap results by team, delivery driver and date range.

Send Delivery Details To Your Drivers

  • Send your drivers full delivery details.
  • Delivery tickets can be organized by 'active', 'archived', and 'today'.
  • Order details can be added including total due, items delivered and delivery fee.
  • Track the progress of each delivery ticket with up to the minute status updates from your drivers.
  • Existing customer details can be added to each delivery ticket by simply searching the customer by name, email or phone
  • Increase the efficieny of your dispatch operators by adding map zones which can detect if a delivery address falls within a driver or delivery zone.

Know Who You Are Delivering To

Increase your delivery driver's safety by providing a photo of the customer with the delivery details. When you enter a customer's email address into the delivery ticket module, our system will search for an exisiting gravatar using the customer's emaila address.

You can also edit delivery ticket information, change the status of the ticket and re-assign the ticket to a different driver.

You can easily toggle between: "Ticket Details", "Order Details" and "Activity Timeline" to get a detailed look at the delivery ticket.

Custom Notification Templates

Personalize your delivery notifications with a custom message from your company. We offer short codes to help personalize the message with the customer's name, email address, delivery ticket tracking number, phone number and more.

Using our editor you can add styled text, photos and tables to the email notifications our system sends out when a delivery ticket status update changes. SMS text messages and push notifications can receive plain text.

Reward Loyal Customers

Customers will be added to your customers list as you create new delivery tickets and if you add order items to the delivery tickets, the customers spending will automatically enroll the customer into the appropriate tiered rewards level.

Our rewards program is based on a three tier level: Bronze, Silver and Gold. Every day our system will scan your customer's accounts spending over the past 30 days and will assign your customer's to the appropriate rewards level.

Map Zones

Our delivery zones feature automates the entire delivery ticket creation process. Every time you enter a delivery address into a new ticket, if the address is within a delivery zone, the rules set for that zone will be applied to the ticket. The three most common ways a delivery zone is used:

  • Auto-assign your driver to a delivery ticket if the delivery address is within a driver's zone
  • Automatically apply a delivery fee to the delivery ticket if the address is within a delivery zone.

Driver's Track Log

Track your driver's driving history by reviewing a log file of your driver's GPS coordinates visualized in a map.

  • Driver's GPS coordinates are logged every minute.
  • Lookup past logs for any of your drivers.
  • GPS coordinates will be shown on a map with a bright green line representing your driver's route throughout the day.

Delivery and Driver Analytics

Review past delivery history and drivers past delivery performance using our reports.

  • Discover delivery trends.
  • Review your drivers delivery history and performance.
  • Easily toggle between delivey and driver reports.

Recurring Subscriptions

Easily create recurring subscriptions for members who have subscribed to your delivery service.

  • Just pick a start date and a duration period and our system will automatically create new delivery tickets for future deliveries.
  • Our system will always keep you 4 week ahead so your dispatch operators and drivers can see deliveries that are coming up.
  • Easily reset a members subscription which will delete all future deliveries for the member and will reset the duration and start date of the members subscription.